Tips to Buying a Guitar Online

Choosing the guitar you want to buy can be an exciting and successful process. However, when time comes to purchase the instrument, many people drift away from online buying options in distrust of the safety, and effectiveness, of the online ordering process. What many don’t know is that buying a guitar online can, not only, be a walk in the park, but it can save you a lot of time and money while broadening your options.

One of the main advantages of ordering your guitar from a Web Store is the ability to do your shopping from the comfort of your home. You can browse guitars for as long as you like, with no salesmen watching over your back.

Online instrument stores also offer wide variety of guitars, wider than probably any local music store you could visit. A lot of guitars available online can be hard to find at your local instrument shop, including vintage guitars that might be otherwise impossible to find in your hometown.

But what makes an online instrument-selling company safe and reliable? There are 2 main factors that you must look into; in order to determine the reliability of the business you are planning to buy from:

  • 1. Company Reviews & Testimonials

There is no one better to hear an opinion from, than the customers themselves. Doing a little bit of research of people’s thoughts on the quality of the company’s services can give you a real glimpse of the business’ strengths and weaknesses.

Don’t get overwhelmed by really bad reviews, or extremely good ones. A good way to measure the company’s reliability is with the percentage of satisfied customers. If the rate is below 95-97%, then odds are the company has had some mishaps, and you’re better off considering someone else.

  • 2. Return Policies

This is probably the foremost important aspect that you should never miss in your online guitar-buying search.  In the case that something goes wrong during shipping or in case you find out that you don’t like the instrument, picking a company that will have your back if this happens must be top priority.

You’d be happy to hear that the U.S. has laws that apply to these companies, in which they are required to offer their customers a full 30 days for them to make their returns. Even if you don’t live in the U.S. and since most stores offer international shipping, this law will apply to you if you choose to buy from one of the many U.S. based online guitar stores.

Returning Your Item

In the case that you do go through with a purchase online, and something goes wrong so you have to return the item, you must follow the proper steps to make sure you will be refunded of your money in full.

Once you decide to send the item back, you have to call the shipping company to let them know you will be returning the instrument. If the Web Store Customer Service hasn’t given you one, you must request a Return Authorization Number to include with your shipment.

You should also pack the guitar just as it came, otherwise companies will give you trouble for this and might reject the return altogether.

If you disposed of the packing materials and decided to return your guitar unexpectedly, you can hire a packing company, such as Mailbox Etc. to do the packing, professionally, for you.

Always save all the paperwork for your purchase and have it handy at the time of doing your claim.

A good way to take full advantage of the variety that online stores offer is to order the Free Catalog that they have available on their sites. While you have to wait a week or two to receive it over the mail, it can simplify your search and let you browse guitars without Internet access. You can also order by phone or send a catalog order form, if you’d prefer.

Even though buying online shopping can be dangerous territory, it can also be a great experience, taken the necessary precautions.

If you do, ultimately, decide to buy a guitar online, you can check availability at your local store to test it out and make sure it’s the one. If you can’t test drive it and you’re feeling insecure, just remember that you shouldn’t worry about putting your order in if the factors mentioned above are in order.

Below I have compiled a list of the top guitar selling companies on the Web with positive reviews and testimonials that you can trust. All of them offer free shipping, and international delivery – as well as law abiding return policies and customer satisfaction guarantees.

Most of these respectable, online instrument stores also offer their clients good customer service personnel that can aid you in your search, with some professional advice.

Top Online Companies

MusiciansFriend.com

The largest and most trusted online instrument-selling company.

  • Free Shipping within the US – International Shipping Available.
  • Return Policy: 45 Days since Shipment is initiated. 10 days for stringed instruments over $1999.
  • Low Price Guarantee: 45 Days

Zzounds.com

One of the largest instrument selling-companies on the Web. Good customer reviews prove its reliability.

  • Free Shipping to US Only
  • No Sales Tax (except NJ)
  • Low Price Guarantee: 30 days
  • Return Policy: 30 days since shipment is initiated.

Music123.com

Trusted online instrument store with a wide variety of choices.

  • Free Shipping within US -International Shipping Available
  • Return Policy: 45 Days
  • Low Price Guarantee: 45 Days

GuitarTrader.com

Trusted online instrument store with a wide variety of choices.

  • Free Shipping
  • No Sales Tax (except CA)
  • Return Policy: 30 days with a 15% restocking fee for Open-Box returns.
  • Low Price Guarantee: 30 days

1800instruments.com

This is an instrument-selling company that runs as an EBay Store. Positive customer feedback and good product reviews award it a place on the list.

  • Return Policy: 30 days
  • Insurance Offered with Shipping

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